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Customer Survey
Customer Survey
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How have we performed in accordance with meeting delivery schedules?
Excellent
Good
Poor
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Has SleeveCo worked with your company to meet special time sensitive deliveries?
Excellent
Good
Poor
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Are the shipments that arrive in good order and in spec?
Yes
No
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How easy is it to get answers with any quaility issues that may come up?
Excellent
Good
Poor
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How would you rate the quality of our product?
Excellent
Good
Poor
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If a quality issue comes up, do you receive a solution in a timely manner?
Yes
No
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Is it easy to contact your sales representative?
Yes
No
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How would you rate your Sales Representative's industry knowledge?
Excellent
Good
Poor
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Do you feel like your representative is taking care of your needs?
Excellent
Good
Poor
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Does your sales person follow up on projects?
Excellent
Good
Poor
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Does your sales person follow up in a timely manner?
Excellent
Good
Poor
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Is it easy to get in touch with your Customer Service Representative?
Excellent
Good
Poor
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Do they treat you and your needs with support?
Excellent
Good
Poor
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Do you feel you get answers from your Customer Service Representative?
Excellent
Good
Poor
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How would you rate the follow up by your Customer Service Representative?
Excellent
Good
Poor
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Is your billing from SleeveCo accurate?
Yes
No
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Do you receive answers to any biling questions in a timely manner?
Yes
No
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Add any additional comments you may have:
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